BRIGHTWAY BUSINESS SOLUTIONS Privacy Policy

Your privacy is important to us. It is BRIGHTWAY BUSINESS SOLUTIONS’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.brightwaybs.com, and other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of September 24, 2024 Last updated: September 24, 2024

Information We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.

Personal Information

We may ask for personal information — when you contact us — which may include one or more of the following:

• Name
• Email
• Phone number
• Last name

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

• Use a mobile device or web browser to access our content • Contact us via email, social media, or on any similar technologies • When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

• To provide you with our platform’s core features and services • To contact and communicate with you

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our site to improve our site and your experience on it.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security. You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring you do not make your personal information publicly available via our platform.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information such as an email address when contacting us about a specific enquiry, we may retain this information for the duration of your enquiry remaining open as well as for our own records so we may effectively address similar enquiries in future.

If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you. However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example providing user support), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy. If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Additional Disclosures for U.S. States Privacy Law Compliance

The following section includes provisions that comply with the privacy laws of these states (California, Colorado, Delaware, Florida, Virginia, and Utah) and is applicable only to the residents of those states. Specific references to a particular state (in a heading or in the text) are only a reference to that state’s law and applies only to that state’s residents. Non-state specific language applies to all of the states listed above.

Do Not Track
Some browsers offer a «Do Not Track» feature that lets you communicate to websites that you prefer not to have your online activities tracked. At this time, we do not respond to «Do Not Track» signals from browsers.
However, we are committed to collecting and processing personal information in a lawful, fair, and transparent manner, adhering to the principles outlined in this Privacy Policy.

California Privacy Laws – CCPA
Under California Civil Code Section 1798.83, California residents with personal, family, or household-related business relationships with us may request details about the personal information shared with other organizations for their marketing purposes.

In compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), we may provide certain financial incentives related to your personal information. These incentives are tied to the value of the information and come with clear terms and conditions that require your prior opt-in consent. You may withdraw your consent at any time.

To request details under Section 1798.83, please contact us using the information provided below and include «Request for California Privacy Information» in your subject line. Requests may be submitted once per calendar year. We will provide a list of the categories of personal information shared for marketing purposes in the prior year and the names and addresses of the third parties involved. Note that not all shared information falls under Section 1798.83.

California Notice of Collection
In the past 12 months, we have collected the following categories of personal information as defined by the CCPA:

• Identifiers: Name, email address, phone number, account name, IP address, and unique account identifiers.
• Customer Records: Billing and shipping addresses, as well as payment information such as credit or debit card details.

For a full explanation of the types of information we collect, the sources, and their purposes, please refer to the «Information We Collect» and «Collection and Use of Information» sections of this Privacy Policy.

Right to Know and Delete
As a California resident, you have the right to request:

• The categories of personal information we have collected about you.
• The categories of sources from which the information was collected.
• The categories of personal information we disclosed or sold for business purposes.
• The categories of third parties to whom the personal information was disclosed or sold.
• The business or commercial purpose for collecting or selling the information.
• The specific pieces of personal information collected about you.

You also have the right to request the deletion of your personal information. To exercise these rights, please contact us using the details provided in this Privacy Policy.

Shine the Light
In addition to your CCPA rights, California residents can request details about how we share certain personal information with third parties and affiliates for their own direct marketing purposes.

To make such a request, please contact us and include «Privacy Rights Request» in the first line of your message. Ensure your request includes your name, street address, city, state, and ZIP code.

Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, you can reach us at:

Email: hello@brightwaybs.com